Personal Data Processing Policy
1. General Provisions
Last revised: 05.05.2026.
This personal data processing policy is drafted in accordance with Federal Law No. 152-FZ "On Personal Data" and defines the procedure for processing personal data and measures to ensure its security.
Personal data operator: LLC "SENS GROUP", TIN: 5404958430, PSRN: 1255400010865, legal address: Office 10b, 11 Arkhonsky Lane, Novosibirsk, 630052.
Contacts: phone 8 (495) 245-99-99, email aufclub@bk.ru.
2. Personal Data Processed by the Operator
The operator may process the following personal data of users:
- name
- phone number
- email address
- IP address
- cookie data
3. Purposes of Personal Data Processing
Personal data is processed for:
- processing requests and bookings
- providing feedback to the user
- providing catering services
- improving website quality
- conducting analytics
4. Legal Basis for Processing
Personal data is processed based on the consent of the personal data subject.
5. Processing Procedure
The operator processes personal data by the following methods:
- collection
- recording
- systematization
- accumulation
- storage
- clarification
- retrieval
- use
- transfer
- depersonalization
- blocking
- deletion
- destruction
6. Transfer to Third Parties
Personal data may be transferred to:
- analytics services (for example, Yandex.Metrica)
- CRM systems
- telephony services
7. Cross-Border Data Transfer
When foreign services are used, cross-border data transfer is possible.
8. Retention Period
Personal data is stored no longer than necessary for the processing purposes.
9. User Rights
The user has the right to:
- obtain information about their data
- request correction
- withdraw consent
- request deletion
10. Consent Withdrawal Procedure
The user may submit a request to withdraw consent or delete personal data at: aufclub@bk.ru.
The user may withdraw consent to personal data processing by sending a free-form request to: aufclub@bk.ru.
The request should preferably include full name, contact details, and a clear description of the request for proper identification.
After receiving a consent withdrawal, the operator stops processing personal data, except where processing is allowed without consent under Russian law.
11. Procedure for Handling Requests
Requests from personal data subjects related to personal data processing should be sent to: aufclub@bk.ru.
The operator reviews requests and provides a response within up to 30 calendar days from receipt, unless another period is established by Russian law.
12. Security
The operator takes all necessary measures to protect personal data.
13. Final Provisions
The current version of the policy is always available on the website.